Terms of service

Risk and Ownership

In the event that no signature or other proof of receipt is required by the carrier, all such orders reported as delivered by the carrier shall be deemed to have been delivered and received by Buyer. Seller is not responsible for any lost or stolen orders; Buyer is solely responsible for selecting a secure delivery location.
In the event that a signature or other proof of receipt is required by the carrier upon delivery, any signature on this document or other proof of receipt shall constitute conclusive proof of delivery of the order to the buyer.
Our commitment to privacy.
 At Nomade.mobi, we understand the importance of protecting your personal information. We want to ensure that your experience is a safe one. To that end, we have developed this Privacy Policy to explain our practices regarding the collection, use, and disclosure of your Personal Information.

This policy applies to our site where Nomade.mobi collects and uses your Personal Information.

What information does Nomade.mobi collect?
 At Nomade.mobi, we collect two types of information: personal information and non-personal information. The types of information we collect depend on the nature of our interaction with you.

Personal Information

Personal Information is information that identifies an individual or information about an individual who can be identified. We may collect personal information such as:

your contact information - e.g., name, mailing address, telephone number and e-mail address
your personal preferences - e.g., wish list, language preferences and marketing consent
your transaction information - e.g., products purchased, method of payment, amount paid and credit card number.
Non-Personal Information

Non-personal information does not identify you as an individual. For example:

We may ask you for your zip code.
We may collect non-personal information when you visit our websites, such as the type of browser you are using or the referring URL.
We may collect customer information and summarize it in a non-personal aggregate format for statistical and research purposes. For example, we may summarize our data to determine that a certain percentage of contest entrants are males between the ages of 18 and 25.
All references to "websites" in this privacy policy are to www.nomade.mobi.

You may choose not to provide us with your personal information. If you do so, we may not be able to provide you with the product, service or information you have requested.

How is your Personal Information used?
 Nomade.mobi may use your Personal Information for a variety of business purposes, such as

fulfill your requests for products, services or information
process returns or exchanges of your products
detect and protect against fraud and error
establish and maintain your account with us;
track and confirm your online orders;
deliver your products;
track and analyze your purchases and preferences to better understand your product and service needs and eligibility
Advertise the availability of our products and services;
provide information about our special events, promotions or surveys
customize our online content or in-store offers based on your preferences and interactions with us
conduct research and analysis;
to manage, evaluate and improve our company; and
other purposes as described in this Privacy Policy.
With your consent, Nomade.mobi only collects, uses or discloses your personal information with your consent, except as required or permitted by law. When you choose to provide us with Personal Information, you consent to the use of your Personal Information as set forth in this Privacy Policy and as may be disclosed at the time of collection.

Information Nomade.mobi collects directly from you, Below are other examples of our direct methods of collecting personal information and how we use that information.

Returns and Exchanges, Our goal is to ensure that you are completely satisfied with your purchase and to that end, Nomade.mobi offers a return policy. In order for Nomade.mobi to continue to offer its return policy, our staff requests personal information such as your name, address, and phone number in order to detect and prevent fraud and errors, or to contact you regarding your return or exchange, if applicable.

Purchase Tracking and Surveys , After a purchase from one of our departments, we may send you a follow-up letter to thank you or we may contact you to ensure that you are completely satisfied with the delivery, setup or installation of your new product.

We may use contact information collected online to conduct occasional surveys and market research. These surveys are voluntary and you may simply decline to participate.

Our website, You can browse our website anonymously. However, to access special features of our website or to order products from our website, you may be asked to enter personal information such as your name, e-mail address, mailing address, telephone number or credit card information. We use this information to create your account, communicate and correspond with you about your order, respond to your requests, and monitor the features of our website that you choose to use, such as our customer reviews.

If you choose to ship an order to a third party, you will be required to acknowledge and warrant that you have obtained the necessary consent from the third party to allow Nomade.mobi to collect, use and disclose the third party's personal information for the purposes of fraud prevention, order processing and order shipping.

Subscribe to newsletters or updates, Nomade.mobi also offers a variety of newsletters and promotional materials. You may opt out of receiving this information at any time. All advertising or promotional emails we send you will include a specific link or other method that gives you the opportunity to unsubscribe or decline receipt of these emails. You may also use the unsubscribe link at the bottom of the newsletter or by clicking on the unsubscribe link below the "Unsubscribe" statement. Our subscriber list is never sold or rented to third parties.

Entering a contest or promotion, We occasionally run contests or promotions. If you participate, you may be asked to provide contact information as well as optional survey information (for example, product preferences). Contact information from contest entries is used only to administer the contest and to contact you if you win. For research and analysis purposes, we may also summarize contest information so that it is no longer possible to identify individual participants. All contests and promotions are subject to this Privacy Policy and the rules that will be available with each contest or promotion. Some contests are run by third parties and are subject to the policies of that third party.

Send to a Friend, When you visit our website, you can choose to use the "Send to a Friend" feature to tell a friend about products that interest you. The information you provide is used in a one-time email to your friend, inviting them to visit our website. We will not add your friend to a mailing list or send him or her any further emails unless he or she consents to receive such communications from us. When you use the "Send to a Friend" tool, you are communicating directly with your friend and you agree that you, not Nomade.mobi, are responsible for that communication. If you provide us with personal information about another person (e.g., email address), you represent and warrant that you have obtained all necessary consents from that person to allow us to use that personal information for the purposes intended.

Information Automatically Collected by Nomade.mobi , In some cases, we automatically collect information.

Our website, When you browse our website, we may collect the IP address of your computer, the IP address of your Internet Service Provider, the date and time you access our website, the Internet address of the website that referred you directly to our website, the operating system you are using, the sections of the website you visit, the pages read and images viewed on the website, and the content you have downloaded from the website. This information is used to administer our website and system and to improve the websites.

Cookies, The website uses "cookies", a technology that installs a small amount of data on a website user's computer to allow the website to recognize subsequent visits using that computer. Cookies improve the convenience and use of the website. For example, the information provided by cookies is used to recognize you as a previous user of the website (so you don't have to enter your language preference every time), to provide personalized content and information on web pages, to track your activities on the website, to respond to your needs, and to otherwise facilitate your experience on our website. You may choose to decline cookies if your browser permits, but doing so may affect your use of the website and your ability to access certain website features or engage in transactions through the website.

Links to Other Websites, Our website may contain links to other websites or Internet resources for your information and convenience only. When you click on one of these links, you are contacting another Web site or Internet resource. Nomade.mobi is not responsible for those other websites or Internet resources or their collection, use and disclosure of customer information. We encourage you to read the privacy policies of those other websites to learn how they collect and use your Personal Information.

Supplemental Information , We sometimes combine the information you give us with information from other sources, such as information that validates your address or other available information you have provided to us. This allows us to maintain the accuracy of the information we collect and helps us provide better service.

Does Nomade.mobi share your information?
 Nomade.mobi does not sell or rent our customers' personal information to third parties. However, in the normal course of business, we may share some of your personal information with our corporate family and third parties who work on our behalf or as permitted or required by law.

Some of these transactions may result in information collected by Nomade.mobi being stored or processed outside of Canada and, as a result, your Personal Information may be available to law enforcement and regulatory agencies in accordance with the laws of those foreign jurisdictions.

Intellectual Property, The Nomade.mobi logo, name and other marks indicated on the Website are trademarks and/or registered trademarks of Nomade.mobi, Limited in Canada, the United States and/or other jurisdictions. Nomade.mobi's graphics, logos, page headings, button icons, scripts and service names are trademarks or trade dress of Nomade.mobi. Nomade.mobi's trademarks and trade dress may not be used in connection with any product or service that is not Nomade.mobi's in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Nomade.mobi. All other trademarks not owned by Nomade.mobi that appear on this web site are the property of their respective owners, who may or may not be affiliated with or connected to Nomade.mobi or sponsored by Nomade.mobi.

Product Safety Recalls, If a manufacturer notifies us of a product safety recall, we may provide your contact information, limited to your name, address, and telephone number, to the manufacturer so that they may notify you of the recall and provide details of replacement or repair programs. This transfer of your contact information occurs only for recalls that may affect your safety or the operation of the product you purchased.

Sale or Transfer of Nomade.mobi in Whole or in Part , Any information we have about you may be transferred or disclosed to a buyer or prospective buyer in the event of a sale, assignment or transfer of all or a portion of our business or assets. Should such a transfer occur, we will use reasonable efforts to try to ensure that the transferee will use your information in accordance with this Privacy Policy.

Disclosure by Law Nomde.mobi may disclose your information as permitted or required by law. A court or other entity with jurisdiction to compel us to disclose such information may require us to disclose such information. If we have reasonable grounds to believe that the information could be useful in the investigation of unlawful or illegal activities, we may disclose the information to law enforcement and other appropriate investigative bodies.

How does Nomade.mobi protect customer information? 
The security of customer information is a top priority for Nomade.mobi. We adhere to the latest security and protection standards to safeguard your personal information, whether in paper or electronic form, from unauthorized access, disclosure, and misuse. For example, electronic records are stored on secure servers with limited access, we use technological tools such as firewalls and passwords, and we ensure that our employees are trained on the importance of maintaining the security and confidentiality of personal information.

SSL Technology , Our website uses encryption technologies, such as SSL, to protect your personal information during data transport. SSL encrypts order information such as your name, address and credit card number.

Choosing a Password , When you create an online account on our website, you must select a personal password. To maximize your protection, you should choose at least 6 characters including a combination of letters and numbers. You are solely responsible for maintaining the privacy of your password and account information. Nomade.mobi will never send you any unsolicited communication asking for your password or asking you to update your account information.

How can you verify your information? 
You can review your information to verify, update or correct it. If you have created an account on our website, you can access and change your account profile online. You may also request at any time to review the information we have retained, how we have used it and to whom we have disclosed it. With certain exceptions prescribed by law, and as long as we can authenticate your identity, you will have reasonable access to your personal information and will be able to verify its accuracy and correct it as appropriate.

When is your information deleted?
 We retain your information for as long as we need it for legitimate business purposes and in accordance with any legal requirements. Our retention standards meet the following parameters. We destroy your information when it is no longer needed, or we remove personally identifiable information and make it anonymous.

Important reminder about e-mail communications: Please note that e-mail sent over the public Internet is not secure. If you send an email directly to us from your own email account, the content is not encrypted. We strongly recommend that you do not send us sensitive information (such as credit card numbers) via unencrypted email. Nomade.mobi is not responsible for your sending of personal information over the public Internet.

Unsubscribe, If you do not want us to contact you regarding promotions, new products, entertainment department launches, and new technology optimization,

Will this privacy policy change? Last updated: January 1, 2014 To accommodate changes in the services we offer, changes in technology, and changes in laws, this privacy policy may change without notice over time. We may add, change or remove segments of the Privacy Policy as we deem necessary. We encourage you to periodically review our privacy policy. Each time you submit personal information or use our services, you agree to the terms of the current Privacy Policy. When we update the Privacy Policy, we will change the date to indicate when the changes take effect.

What is your Safe Shopping Guarantee?

At Nomade.mobi, we believe that your online shopping experience should be convenient, fun, and above all, safe. You can have peace of mind while visiting our online store, because we are the ones who care about your safety. That's why we use the most powerful encryption technology available on the market today. And you can be sure that whenever any facet of this technology changes, we upgrade our systems to reflect those changes.

This technology makes your personal and credit card information unreadable as it travels to our server. In fact, it is safer to use your credit card in our Web store than in a restaurant or gas station.

We also place your privacy at the top of our priority list. Therefore, we have a strict policy that prohibits the sale, loan or rental of any personal information you provide to us when you visit our online store. Any personal information obtained during your visit is used only with your consent and we use it only to properly process your order and to make your shopping experience as pleasant as possible. Your name and address will not appear on any mailing list other than our own, and only if you so desire. If you wish to be removed from our mailing list, simply let us know and we will remove your name from our lists.

All of these factors allow us to protect every purchase made on Nomade.mobi with our Safe Shopping Guarantee.
If you have any questions or concerns about fraud or security, please email support@nomade.mobi.
If you have any questions about our privacy policy, please feel free to contact us.