Terms and Conditions

Legal policy

SHIPPING: If Nomade.mobi ("we") has your product in stock, we will send you by email a shipping notification confirming that the items have been sent and are en route to your destination. This notification is our agreement to your order. Orders for items already in stock will normally be shipped within 5 business days after the date of your order. Orders for out of stock items will be shipped once the stock has been replenished. We will send the shipping notification when the item is in stock and has been sent. The delivery of your package will depend on the shipping method you choose.

You can contact us at:
Customer Service
159 Boulevard Antonio -Barrette
Notre-Dame-des-Prairies, QC, J6E 8V6
1-888-220-5640 ;
Email: support@nomade.mobi

We reserve the right to limit quantities available for sale or sold.

We reserve the right to reject, correct or cancel an order at any time, for whatever reason.

If the price listed on our web site, any item ordered by you is incorrect, we will offer you the option of placing your order at the correct price .

Your order form duly filled and completed constitutes your offer to purchase products or services mentioned on your order. Your orders will be considered accepted only if and when we will send you, by email, a shipping notification. This shipping notification sent by email constitutes our acceptance of your order is a binding contract in law with Nomade.mobi

The total price of your order will be charged to your credit card when you will be notified of shipping by email.

If you wish to cancel an order, you may request a cancellation by logging in to your account to access and canceling your order or by calling 1-888-220-5640. However, we could receive your cancellation request after your order has been completed, in which case your cancellation request may not be executed.

Return and Exchange

If for any reason you are not completely satisfied with a product you have purchased, we will gladly exchange or refund within 14 days of receipt of your order. All products ( defective and non-defective ) must be returned in their original condition, in their original packaging with warranty cards, manuals and other items or accessories provided by the manufacturer. Please note : the policy 14 days return products purchased online at Nomade.mobi enter into force from the date of delivery of the products at home.

For returns : please call 1-888-220-5640. Your electronic invoice is required for returns. If a return command, there is packaging, manuals, accessories, blank warranty cards or other items missing, the return may be refused, or we may deduct the value of missing products. Shipping charges are not refundable, however, we will refund your original shipping charges if you return an item we consecutively to an error on our part, or we have determined that it is defective.

We rely on the information you provide to us via the website, including registration information (name and email address), payment information ( credit card number and expiration date), and transactional information, which must be accurate, accurate, current and complete. You will be solely responsible and liable for any total or partial loss, damage, and additional costs incurred by you, us or any other person resulting from any false, incorrect or incomplete or your failure to update your registration information and payment within 30 days of any change .

Risk and Property

  • In the case where no signature or other proof of receipt is required by the carrier, all such Orders reported as delivered by the carrier shall be deemed to be delivered to and received by the Buyer. The Seller is not responsible for any lost or stolen Orders; the Buyer is solely responsible for selecting a secure delivery location.
  • In the case where a signature or other proof of receipt is required by the carrier upon delivery, any signature on that document, or other proof of receipt, will constitute conclusive evidence of delivery of the Order to the Buyer.

Our commitment in terms of confidentiality. At Nomade.mobi, we know the importance of protecting your personal information. We want to ensure that your experience is done safely. In this regard, we have developed this Privacy Policy to explain our practices regarding the collection, use and disclosure of your personal information.

This policy applies to our website where Nomade.mobi collects and uses your personal information.

What information is collected Nomade.mobi ? At Nomade.mobi, we collect two types of information: personal information and non- personal information. The types of information we collect depend on the nature of our interaction with you.

Personal Information

Personal information is information that identifies an individual or information about an individual who can be identified. We may collect personal information such as :

  • your contact information - eg, name, address, telephone number and email address.;
  • your personal preferences - eg wish lists, language preferences, and marketing consent.;
  • your transaction information - eg, products purchased, method of payment, amount paid, and credit card number.

Non-Personal Information

Non-personal information does not identify you as a person. For example:

  • We ask for your zip code.
  • We may collect non-personal data when you visit our Web sites, such as the type of browser you are using or the referring URL.
  • We may collect information about the client and summarized in an aggregate non-personal statistical and research purposes format. Example, we can summarize our data to determine that a certain percentage of participants in a contest consists of men aged 18-25 years.

All references to "Web Sites" in this Privacy Policy refer to www.nomade.mobi.

You can choose not to provide us with your personal information. Where appropriate, we may not be able to provide the product, service or information you have requested.

How your personal information is used?
Nomade.mobi may use your personal information for various commercial purposes, for example :

  • fulfill your requests for products, services or information;
  • make the returns, or exchange your products;
  • detect fraud attempts and errors and protect against them;
  • establishing and managing your account with us;
  • tracking confirmation of your orders online;
  • deliver your products;
  • Track and analyze your purchases and preferences to better understand your needs into products and services and eligibility;
  • announce the marketing of our products and services;
  • provide information on special events, promotions or surveys;
  • tailor our online content or offers in our store based on your preferences and your interactions with us;
  • conduct research and analysis;
  • manage, evaluate and improve our company, and
  • other purposes as described in this Privacy Policy.

Your consent, Nomade.mobi does not collect, use or disclose personal information without your consent, except as required or permitted by law. When you choose to provide us with personal information, you consent to the use of your personal information as set out in this privacy policy and as may be further identified at the time of collection.

Nomade.mobi collects information directly from you, You will find other examples of our direct methods of collecting personal information and our use of the information below.

Returns and exchanges, Our goal is to ensure that you be completely satisfied with your purchase and to this end, Nomade.mobi offer a return policy. For Nomade.mobi can continue to offer its return policy, our staff asks for personal information like your name, address and telephone number in order to detect and prevent fraud and error, or communicate with you about your return or exchange, if necessary.

Track purchases and polls, after a purchase in one of our departments, we can send a follow up letter to thank you or we may contact you to ensure you are completely satisfied with the delivery, configuration or the installation of your new product.

We may use the contact information collected online to conduct surveys and studies casual market. These surveys are entirely voluntary and you may easily decline to participate.

Our website, you can browse our website anonymously. However, to access special features of our website or to order products from our website, you may be asked to enter personal information such as your name, email address, mailing address, telephone number or information from your credit card. We use this information to create your account, contact and correspond with you about your order, respond to your requests and monitor functions of our website you choose to use as our customer ratings.

If you decide to ship an order to a third party, you should recognize and ensure that you have obtained the necessary consent of the third party in question to enable Nomade.mobi raise, use and disclose personal information the third person in order to prevent fraud, to process the order and ship the order.

Subscribe to newsletters or updates, Nomade.mobi also offers a variety of newsletters and promotional materials. You can choose at any time not to receive this information. All advertising or promotional emails we send you will include a specific link or other methods that will give you the opportunity to unsubscribe or opt out of receiving these emails. You can also use the unsubscribe link at the bottom of the newsletter or by clicking the unsubscribe link contained "unsubscribe se" under the heading. Our mailing list is never sold or rented to third parties.

Participation in a contest or promotional, Sometimes we are launching contests or promotions. If you participate, you may be asked to provide your contact information and optional survey information ( for example, your product preferences ). The coordinates of the contest entries are only administer the contest and to contact you if you win. For purposes of research and analysis, we can summarize the information of the competition so that it is possible to identify individual participants. All competitions and promotions are subject to this Privacy Policy and the rules that will be available with each competition or promotion. Some competitions are managed by third parties and are subject to third policies.

Send to a friend, When you visit notrte website, you can choose to use the "Send to a friend" who can tell a friend of products that interest you. The information provided is used in a single email to your friend, inviting them to visit our website. We will not add your friend to a mailing list and we will not send it to other emails unless consent to receive such communications from us. When using the tool " Send to a friend ", you are communicating directly with your friend and you agree to that you, and not Nomade.mobi, are responsible for this communication. If you provide us with personal information about another person ( eg., Email), you represent and warrant that you have obtained all necessary consents from such person to enable us to use personal information intended purpose.

Information collected automatically by Nomade.mobi, In some case, we automatically collect information.

Our website, When you browse our website, we may collect the IP address of your computer, the IP address of your Internet Service Provider, the date and time you access our Web site, the address Internet Web site which you linked directly to our Web site, the operating system you are using, the sections of the Web site you visit, the pages read and images displayed on the website and the content that you have downloaded from the Web site. This information is used to manage our website and to improve our system and websites.

Cookies, The Web site uses "cookies", a technology that installs a small amount of data on a user's computer to allow the website to website to recognize future visits using that computer. Cookies enhance the convenience and use of the website. For example, the information provided through cookies is used to recognize you as a previous user of the Website ( so you do not have to enter your language preference every time ) site to offer content and personalized information on web pages to track your activities on the website to meet your needs and otherwise facilitate your experience on our Web site. You can choose to decline cookies if your browser permits, but doing so may affect your use of the Website and your ability to access certain features of the Web site or engage in transactions through the Web site.

Links to other websites, Links to other websites or Internet resources are provided solely for your convenience and information sites may appear on our website. When you click one of those links you are contacting another Web site or Internet resource. Nomade.mobi is not responsible for these other Web sites or Internet resources or their collection of personal information about customers, their use and disclosure thereof. We encourage you to read the privacy policies of those other Web sites to learn how they collect and use your personal information.

Additional information, We may combine the information you submit with information from other sources, such as information validating your address or other available information you have provided to us. This allows us to maintain the accuracy of the information we collect and to help us provide a better service.

Is Nomade.mobi share your information? Nomade.mobi not sell or rent personal information about its customers to third parties. However, in the normal course of our business, we may share some of your personal information within our corporate family and others who work for us or as permitted or required by law.

Some of these operations may be that the information collected by Nomade.mobi are stored or processed outside of Canada and, as a result, your personal information may be available to the agencies responsible for law enforcement and regulation in accordance with laws of those foreign jurisdictions.

Intellectual Property,
The Nomade.mobi logo, name, and other marks indicated on the Website are trade-marks and/or registered trade-marks of Nomade.mobi, Limited in the Canada, the United States and/or other jurisdictions. Nomade.mobi graphics, logos, page headers, button icons, scripts and service names are the trade-marks or trade dress of Nomade.mobi. Nomade.mobi trade-marks and trade dress may not be used in connection with any product or service that is not Nomade.mobi, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Nomade.mobi. All other trade-marks not owned by Nomade.mobi that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Nomade.mobi.

Product recalls for safety reasons, If a manufacturer we reported a product recall for safety reasons, we may provide your contact information, limited to your name, address and telephone number to the manufacturer so that they can advise you recall and provide details on programs replacement or repair. This transfer of your information occurs only for recalls that may affect safety or operation of the product that you purchased.

Nomade.mobi sale or transfer all or part, Any information that we hold about you may be disclosed or transferred to a purchaser or prospective purchaser in case of sale, assignment or transfer of our business or our items assets, in whole or in part. If such a transfer occur, we will use reasonable efforts to try to ensure that the transferee uses your information in accordance with this privacy policy.

Disclosure in accordance with the law, Nomde.mobi may disclose your information as permitted or required by law. A court or other body with the power to force us to disclose such information may require us to disclose such information. If we have reasonable grounds to believe the information could be useful as part of an investigation of improper or unlawful activity, we may disclose information to agencies responsible for law enforcement and other agencies appropriate investigation.

Nomade.mobi how she protects customer information? Security of personal customer information is a priority for Nomade.mobi. We respect the standards of protection and the latest security to protect your personal information, in paper or electronic form, against unauthorized access, disclosure and misuse. Electronic records are stored in secured eg limited access servers, we use technological tools like firewalls and passwords, and we ensure that our employees are trained on the importance of maintaining the security and confidentiality personal information.

Technology SSL, Our website uses encryption technology, such as SSL, to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number.

Choosing a word, Password When you create an online account on our website, you must select a personal password. To maximize your protection, you should choose at least 6 characters including a combination of letters and numbers. You are solely responsible for maintaining the secrecy of your password and account information. Nomade.mobi never send an unsolicited communication asking for your password or asking you to put your account information updated.

How can you verify your information? You can check your information to verify, update or correct. If you created an account on our website, you can access and change yourself your account profile online. You can also ask at any time to review the information that we have retained, how we have used and to whom we have disclosed. Subject to certain exceptions prescribed by law, and as we can authenticate your identity, you will be given reasonable access to your personal information and you can check the precision and accuracy of the information and have it amended as appropriate.

When your information is deleted? We keep your information as we need it for legitimate business purposes and in accordance with any legal requirement. Our retention standards that meet the following parameters. We destroy your information when it is no longer needed, or we remove information that identifies you to make anonymous.

Important Reminder about email communications : Please note that email sent over the public Internet are not protected. If you send us an email directly from your own email account, the content is not encrypted. We strongly recommend that you do not send us sensitive information (such as a credit card number ) by unencrypted email. Nomade.mobi is not responsible for any transmission of personal information over the public Internet.

Unsubscribe, If you would like us not to contact you about promotions, new products, launches the radius of entertainment and optimization of new technologies,

This Privacy Policy does it change? Last Updated : 1 January, 2014, To reflect changes in our services, changes in technology and changes in laws, this Privacy Policy may change without notice over time. We can add, modify or remove portions of this Privacy Policy as we deem necessary. We encourage you to periodically review our privacy policy. Whenever you submit personal information or use our services you agree to the terms of the Privacy Policy in effect. When we update this Privacy Policy, we will change to indicate the date of entry into force of the amendments.

What is your Safe Shopping Guarantee?

At Nomade.mobi, we believe that your online shopping experience should be convenient, fun and above all, safe. You can have peace of mind while you are visiting our online shop, because it is us who care about your safety. This is why we use technology more powerful encryption currently available on the market. And you can be sure that whenever a facet of this technology changes, we upgrade our systems to reflect these changes.

This technology makes it unreadable your personal information and information related to your credit card as they are sent to our server. In fact, it is safer to use your credit card on our web shop in a restaurant or service station .

We're also putting the protection of your privacy in mind life of our list of priorities. Therefore, we have a strict policy against selling, lending or renting any personal information you provide when you visit our online store. Any personal information collected during your visit is used without your consent and we do not use that in order to process your order properly and to make your shopping experience as pleasant as possible. Your name and address appear on any other mailing list as ours, and that's only if you want. If you wish to be removed from our mailing list, simply let us know and we will remove your name from our lists .

All these factors allow us to protect each purchase made on Nomade.mobi with our Safe Shopping Guarantee.
For any questions or concerns you may have regarding fraud or security, please email to support@nomade.mobi

If you have any questions about our privacy policy for personal information, do not hesitate to contact us.


159, Boulevard Antonio-Barrette Notre-Dame-des-Prairies, QC, J6E 1E6


1 888 220-5640



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